Product and Shipping Policy

1.Products & Quality

• We ensure high-quality sourcing, packaging, and storage for all products sold both online and offline.
• Product availability may vary by location or channel. We reserve the right to cancel orders due to stock unavailability or unforeseen circumstances.

2.Orders & Payments

• Orders can be placed via our e-commerce platform or through authorized offline sellers.
• We accept multiple payment methods, including online payments and Cash on Delivery (COD) for select areas.
• COD orders must be paid in full upon delivery. Failure to accept COD deliveries may restrict future COD options.
• All prices are subject to change without prior notice.

3.Shipping & Delivery

• Orders are processed and shipped/delivered within the estimated timeframe. However, delays caused by courier issues or unforeseen events are beyond our control.
• Customers must provide accurate delivery details to avoid misdeliveries.
• International orders may incur customs duties or import taxes, payable by the recipient.

4.Returns & Refunds

• Returns are only accepted for damaged or incorrect products and must be reported within the specified return window.
• Opened, used, or tampered products are strictly non-returnable.
• Refunds are issued via the original payment method upon verification.
• If an order is canceled due to stock issues or other valid reasons, a full refund will be processed.
• COD order refunds will be issued via bank transfer or store credit.

5.Changes to This Policy

We reserve the right to update this Policy at any time. Changes will be posted on our website.